Cancellation Policy:
PLEASE NOTE: All requests for cancellation must be received in writing and cancellation fees MUST BE PAID before we will cancel your reservation.
*Additionally, if you have not paid your seminar fees yet due to the fees being deferred as a courtesy for whatever reason, please note you will still be responsible for the cancellation fees for canceling the seminar.
If we do not receive your cancellation form prior to the final payment date listed on your invoice, or if you simply never contact us to pay your balance, you forfeit any and all deposits paid.
Please CLICK HERE for our cancellation form.
We realize that 'life happens', but please understand that as a business we must maintain a cancellation policy.
When canceling, if you are traveling with a roommate and not a spouse, significant other, or family member, we must ensure that your roommate is fully aware of the cancellation.
We must receive separate, signed cancellation forms from both parties before we are able to cancel your reservation, in addition to a credit card to which the cancellation fees will be charged.
If you are coming close to a final payment deadline, please ensure that your form is submitted prior to the final payment date or you will incur increased penalties. If we do not receive a cancellation form PRIOR TO the final payment date listed on your Cruise Academy invoice, or if you simply never contact us to pay your balance, you will forfeit any and all deposits paid.
Cancellation Prior to Final Payment Date Listed on Your Invoice:
- 25% cancellation fee deducted from seminar fee refund; full credit towards a future seminar within 2 years. *if your seminar fee has not been paid yet, you must provide a credit card for the cancellation fees to be charged to; reservation will not be cancelled without payment of cancellation fees.
- $50.00 per person, non-refundable cruise cancellation fee.
Cancellation After Final Payment Date Listed on Your Invoice:
- 50% cancellation fee deducted from seminar fee refund.
- $50.00 per person non-refundable, cruise cancellation fee in addition to cruiseline penalties.
- Cruise penalties will apply; visit cruiseline website for details or ask your agent.
Cancellation Less Than 30 days from Sail Date:
- No refund of seminar fee.
- Increased cruise penalties will apply.
- Visit cruiseline website or ask your agent.
Cancellation by Default:
- You do not contact us or make your final payment.
- You do not submit a cancellation form prior to final payment date.
- Any and all deposits / payments made are forfeited.
Call Us with any other questions... 1-800-688-9385